Handbook of research on strategic communication, leadership, and conflict management in modern organizations
"This book explores the theoretical and practical aspects of managing and solving conflicts and introduces updated approaches for refining communication and leadership skills. Featuring coverage on a broad range of topics such as emotional intelligence, organizational crises, and virtual team m...
| Other Authors: | , , |
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| Format: | eBook |
| Language: | English |
| Published: |
Hershey, PA
IGI Global, Business Science Reference (an imprint of IGI Global),
[2019]
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| Series: | Advances in human resources management and organizational development (AHRMOD) book series.
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| Subjects: | |
| Online Access: | EBSCOhost Перейти в каталог НБ ТГУ |
Table of Contents:
- Section 1. Mediating and negotiating organizational conflict. Chapter 1. Fixing the SIC: preventing and managing self-inflicted crises ; Chapter 2. Alternative and indigenous dispute resolution: a legal perspective ; Chapter 3. Navigating moral reasoning in mediation ; Chapter 4. Collaboration and conflict in three workplace teams projects ; Chapter 5. MAGNUS leadership: using principled negotiation to improve international negotiation
- Section 2. Leadership and communication in K-16 education. Chapter 6. The use of online social networks and its influence on job-related behavior: the higher education context ; Chapter 7. The case for effectively using existing business improvement models in Australian schools ; Chapter 8. The role of leadership and communication: challenges reconceptualizing graduate instruction ; Chapter 9. Leading teacher professional learning: shared language for shared goals
- Section 3. Identifying challenges and opportunities in public safety leadership and management. Chapter 10. Identifying blind spots in leadership development ; Chapter 11. Finding star performer leaders: the secret to running successful organizations ; Chapter 12. First-line police supervisory leadership: a pivotal role in effective communication and engagement ; Chapter 13. Dynamic presence rather than command presence: how communicative intelligence influences police/citizen interactions
- Section 4. Strategies for improved communication. Chapter 14. Mobile communication in hospitals: problems, possibilities, and solutions ; Chapter 15. Complex action methodology for enterprise systems (CAMES): a system to contextualize the behavioral management issue as quantum mechanical variable ; Chapter 16. Strategic communication in crisis: winning may (not) be everything ; Chapter 17. Help me understand: effectively communicating across generations ; Chapter 18. Strategic managerial communication in the digital era: implications for ethical-unethical behavior
- Section 5. Collaboration and improved engagement. Chapter 19. Dataveillance in the workplace: moving beyond divergent perspectives ; Chapter 20. Improving virtual team effectiveness ; Chapter 21. Collaborative learning strategies in organizations ; Chapter 22. Using innovative internal communication to enhance employee engagement.