Consumer management in the Internet age how customers became managers in the modern workplace

Библиографическая информация
Главный автор: Sperber, Joshua
Формат: Электронная книга
Язык:English
Публикация: Lanham Lexington Books, [2019]
Предметы:
Online-ссылка:EBSCOhost
Перейти в каталог НБ ТГУ
Оглавление:
  • Introduction: we're all managers now (and we're doing it for free)
  • How the consumer was invented (and is being reinvented): a brief history of the consumer
  • Yelp: working for pleasure (and to make others rich)
  • Rate my professors: A's (and debt) for everyone!
  • Conclusion.