APA (7th ed.) Citation

Ammari, N. B. (2022). Social customer relationship management (Social-CRM) in the era of Web 4.0. IGI Global, Business Science Reference (an imprint of IGI Global).

Chicago Style (17th ed.) Citation

Ammari, Nedra Bahri. Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0. Hershey, PA: IGI Global, Business Science Reference (an imprint of IGI Global), 2022.

MLA (8th ed.) Citation

Ammari, Nedra Bahri. Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0. IGI Global, Business Science Reference (an imprint of IGI Global), 2022.