APA (7th ed.) Citation

Silvestri, C., Piccarozzi, M., & Aquilani, B. (2020). Customer satisfaction and sustainability initiatives in the fourth industrial revolution. IGI Global, Business Science Reference.

Chicago Style (17th ed.) Citation

Silvestri, Cecilia, Michela Piccarozzi, and Barbara Aquilani. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution. Hershey, PA: IGI Global, Business Science Reference, 2020.

MLA (8th ed.) Citation

Silvestri, Cecilia, et al. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution. IGI Global, Business Science Reference, 2020.