APA Цитирование

Silvestri, C., Piccarozzi, M., & Aquilani, B. (2020). Customer satisfaction and sustainability initiatives in the fourth industrial revolution. IGI Global, Business Science Reference.

Chicago-стиль цитирования

Silvestri, Cecilia, Michela Piccarozzi, and Barbara Aquilani. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution. Hershey, PA: IGI Global, Business Science Reference, 2020.

MLA-цитирование

Silvestri, Cecilia, et al. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution. IGI Global, Business Science Reference, 2020.