Customer satisfaction and sustainability initiatives in the fourth industrial revolution
"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.
| Other Authors: | , , |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Hershey, PA
IGI Global, Business Science Reference,
[2020]
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| Series: | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
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| Subjects: | |
| Online Access: | EBSCOhost Перейти в каталог НБ ТГУ |
| LEADER | 02568cam a2200553 i 4500 | ||
|---|---|---|---|
| 001 | koha001014812 | ||
| 003 | OCoLC | ||
| 005 | 20250222070048.0 | ||
| 006 | m d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 190724s2020 paua ob 001 0 eng | ||
| 010 | |a 2019029257 | ||
| 035 | |a koha001014812 | ||
| 040 | |a DLC |b eng |e rda |c DLC |d OCLCO |d OCLCF |d N$T |d YDX | ||
| 020 | |a 1799814211 |q electronic book | ||
| 020 | |a 9781799814214 |q electronic book | ||
| 020 | |a 9781799814221 |q electronic book | ||
| 020 | |a 179981422X |q electronic book | ||
| 020 | |z 9781799814191 |q hardcover | ||
| 020 | |z 9781799814207 |q paperback | ||
| 042 | |a pcc | ||
| 050 | 0 | 4 | |a HF5415.335 |b .C869 2020 |
| 082 | 0 | 0 | |a 658.8/343 |2 23 |
| 049 | |a MAIN | ||
| 245 | 0 | 0 | |a Customer satisfaction and sustainability initiatives in the fourth industrial revolution |c [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. |
| 264 | 1 | |a Hershey, PA |b IGI Global, Business Science Reference, |c [2020] | |
| 300 | |a 1 online resource (xix, 389 pages). | ||
| 490 | 1 | |a Advances in marketing, customer relationship management, and e-services (AMCRMES) book series | |
| 500 | |a "Premier reference source"--Cover. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a "This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher. | ||
| 588 | |a Description based on online resource; title from digital title page (viewed on November 25, 2019). | ||
| 653 | 0 | |a Consumer satisfaction. | |
| 653 | 0 | |a Consumption (Economics) |x Environmental aspects. | |
| 653 | 0 | |a Sustainable development. | |
| 653 | 7 | |a Consumer satisfaction. |2 fast |0 (OCoLC)fst00876403 | |
| 653 | 7 | |a Consumption (Economics) |x Environmental aspects. |2 fast |0 (OCoLC)fst00876458 | |
| 653 | 7 | |a Sustainable development. |2 fast |0 (OCoLC)fst01139731 | |
| 655 | 0 | |a EBSCO eBooks |9 905790 | |
| 655 | 4 | |a Electronic books. |9 899821 | |
| 700 | 1 | |a Silvestri, Cecilia, |d 1982- |9 914554 | |
| 700 | 1 | |a Piccarozzi, Michela, |d 1982- |9 914555 | |
| 700 | 1 | |a Aquilani, Barbara, |d 1969- |9 914556 | |
| 830 | 0 | |a Advances in marketing, customer relationship management, and e-services (AMCRMES) book series. |9 912848 | |
| 856 | 4 | 0 | |3 EBSCOhost |u https://www.lib.tsu.ru/limit/2023/EBSCO/2264426.pdf |
| 856 | |y Перейти в каталог НБ ТГУ |u https://koha.lib.tsu.ru/cgi-bin/koha/opac-detail.pl?biblionumber=1014812 | ||
| 910 | |a EBSCO eBooks | ||
| 999 | |c 1014812 |d 1014812 | ||
| 039 | |||