Customer satisfaction and sustainability initiatives in the fourth industrial revolution
"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.
| Other Authors: | Silvestri, Cecilia, 1982-, Piccarozzi, Michela, 1982-, Aquilani, Barbara, 1969- |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Hershey, PA
IGI Global, Business Science Reference,
[2020]
|
| Series: | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
|
| Subjects: | |
| Online Access: | EBSCOhost Перейти в каталог НБ ТГУ |
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