Customer satisfaction and sustainability initiatives in the fourth industrial revolution

"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.

Библиографическая информация
Другие авторы: Silvestri, Cecilia, 1982-, Piccarozzi, Michela, 1982-, Aquilani, Barbara, 1969-
Формат: Электронная книга
Язык:English
Публикация: Hershey, PA IGI Global, Business Science Reference, [2020]
Серии:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Предметы:
Online-ссылка:EBSCOhost
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