Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management /

This research study brings theoretical insights on real-life negotiations in sales of professional services in Spain and Germany. From the interview data obtained through an exploratory study based on a grounded theory approach, several factors that affect and determine agenda setting and issue mana...

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Bibliographic Details
Published in:Springer eBooks
Main Author: Prat, Mireia (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2014.
Series:BestMasters
Subjects:
Online Access:http://dx.doi.org/10.1007/978-3-658-04499-2
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