Handbook of research on retailing techniques for optimal consumer engagement and experiences

"This book examines the application of present-day customer relationship management within the retail industry. It also explores in-depth merchandiser knowledge as well as the methods behind positive retailer-consumer relationships"--Provided by publisher.

Библиографическая информация
Другие авторы: Musso, Fabio, 1960-, Druica, Elena, 1971-
Формат: Электронная книга
Язык:English
Публикация: Hershey, PA IGA Global, Business Science Reference, [2020]
Серии:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Предметы:
Online-ссылка:EBSCOhost
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Описание
Итог:"This book examines the application of present-day customer relationship management within the retail industry. It also explores in-depth merchandiser knowledge as well as the methods behind positive retailer-consumer relationships"--Provided by publisher.
Объем:1 online resource (xxiv, 571 pages).
Библиография:Includes bibliographical references and index.
ISBN:9781799814139
1799814130
9781799814146
1799814149