Handbook of research on retailing techniques for optimal consumer engagement and experiences

"This book examines the application of present-day customer relationship management within the retail industry. It also explores in-depth merchandiser knowledge as well as the methods behind positive retailer-consumer relationships"--Provided by publisher.

Bibliographic Details
Other Authors: Musso, Fabio, 1960-, Druica, Elena, 1971-
Format: eBook
Language:English
Published: Hershey, PA IGA Global, Business Science Reference, [2020]
Series:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Subjects:
Online Access:EBSCOhost
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