Customer satisfaction and sustainability initiatives in the fourth industrial revolution

Customer satisfaction and sustainability initiatives in the fourth industrial revolution

"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.

Bibliographic Details
Other Authors: Silvestri, Cecilia, 1982-, Piccarozzi, Michela, 1982-, Aquilani, Barbara, 1969-
Format: eBook
Language:English
Published: Hershey, PA IGI Global, Business Science Reference, [2020]
Series:Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Subjects:
Consumer satisfaction.
Consumption (Economics) > Environmental aspects.
Sustainable development.
EBSCO eBooks
Electronic books.
Online Access:EBSCOhost
Перейти в каталог НБ ТГУ
Description
Summary:"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.
Item Description:"Premier reference source"--Cover.
Physical Description:1 online resource (xix, 389 pages).
Bibliography:Includes bibliographical references and index.
ISBN:1799814211
9781799814214
9781799814221
179981422X

Similar Items