Customer satisfaction and sustainability initiatives in the fourth industrial revolution

Customer satisfaction and sustainability initiatives in the fourth industrial revolution

"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.

Библиографическая информация
Другие авторы:	Silvestri, Cecilia, 1982-, Piccarozzi, Michela, 1982-, Aquilani, Barbara, 1969-
Формат:	Электронная книга
Язык:	English
Публикация:	Hershey, PA IGI Global, Business Science Reference, [2020]
Серии:	Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
Предметы:	Consumer satisfaction. Consumption (Economics) > Environmental aspects. Sustainable development. EBSCO eBooks Electronic books.
Online-ссылка:	EBSCOhost Перейти в каталог НБ ТГУ

Описание
Итог:	"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.
Примечание:	"Premier reference source"--Cover.
Объем:	1 online resource (xix, 389 pages).
Библиография:	Includes bibliographical references and index.
ISBN:	1799814211 9781799814214 9781799814221 179981422X