What customers like about you: adding emotional value for service excellence and competitive advantage
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Brealey Publishing
1998
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| Subjects: | |
| Online Access: | Перейти в каталог НБ ТГУ |
Internet
Перейти в каталог НБ ТГУНаучная библиотека ТГУ: Книгохранилище
| Call Number: |
1-857964к У |
|---|---|
| Available Place a Hold |