Emotional Engineering (Vol. 3)
This book examines how theories of human emotion can be applied to engineering in order to improve product design and value. 'Emotional Engineering Vol. 3' establishes the idea that customer satisfaction can be maximised by using knowledge and experience in a more flexible manner to respon...
| Published in: | Springer eBooks |
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| Format: | eBook |
| Language: | English |
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Cham :
Springer International Publishing : Imprint: Springer,
2015.
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| Online Access: | http://dx.doi.org/10.1007/978-3-319-11555-9 Перейти в каталог НБ ТГУ |